Frequently Asked Questions

You can place an order by shopping online, or if you have a certain wine for an occasion in mind, you can call, fax or email us:

Phone +61(0)8 8563 1551

Fax +61(0)8 8563 0754

Mobile +61(0)408 362 091

Email jeremy@dortodoor.com

          orders@dortodoor.com

(Please note, we do not ship wine overseas. But Our repast publication can be shipped internationally)

There is no minimum amount for wine purchases, although, freight will be charged at rates of 12 bottles. To ensure safe packing of wine, and to make the most of an order with freight costs, it is worthwhile ordering a 12 pack. If you are not in a rush for the wine, we are happy to hold bottles until you have purchased enough to make full use of the freight rate. 

Unless specified otherwise, all purchases incur a freight cost. We charge only what the freight carriers charge. We use Australia Post and reputable interstate couriers.

Freight is charged per dozen. We can hold stock for you until you have ordered a dozen.

From the purchase date we ask you to allow up to 14 days for your order to be collated and delivered. Although, weather permitting, d’Or to Door ships overnight to Adelaide, Melbourne and Sydney.  Please allow 2-3 days for other capital cities and a week to Perth.

If you need the stock to be delivered for an occasion we can fast-track urgent deliveries. 

We ensure we only send wine when the weather is at a safe transportable temperature, taking into account both destination and departure points. Sometimes this means the wine will take longer than 14 days to deliver. If this is the case we will contact you.  Wine will only be sent in warm weather if you specifically request it to be.  

By joining our mailing list you will receive email offers on all the latest d’Or to Door wines. 

We offer a full guarantee on every bottle we sell. If, for any reason, you believe the wine does not present as you would expect it to, please let us know and we will replace it. If you are opening a bottle that is a birth year wine, or an older one, consider the Audouze method (read on for more details) of opening to ensure you get the best result from your wine. 

We recommend using a Durand Bottle opener or similar. 

Audouze Method (see following section)

Text taken from academies vinsanciens on Sunday 26th March 2006

The so-called Audouze method should be called: slow oxygenation method. But as some of you have tried to use it by making innovations, I would be happy that this method would be called: “do nothing method”.

I would be happy that the method would be used in its total purity.

So, the skeleton of this method is:

-         you open a wine 4 to 5 hours before drinking

-         you let it stand

-         you do not touch it anymore

-         when it is time, you pour it in the glasses

-         point.

The more you use it in its simplest way, the more you will check how efficient it is.

Contact us if you are looking for a specific wine as our range of stock is constantly changing.

orders@dortodoor.com

or

jeremy@dortodoor.com

Please contact us if your wine has not arrived in the expected time. We will track it immediately using our freight database. 

Repast is a completely ad-free self-published book providing travel tips and recommendations written by Jeremy Holmes, with layout and photos by Heidi Holmes. It is a humorous, unpretentious take on the very serious world of wine and food, appreciated by both intrepid food and wine lovers and arm chair travellers looking for an entertaining read.  

Covering many cities, including LA, Las Vegas, New York, Paris, San Sebastian, Hobart, Tokyo, and Berlin, repast is brimming with entertaining dining reports, tips on where to stay and many places off the beaten tourist path. Wine enthusiasts' thirsts will be quenched by Jeremy’s extensive tasting notes from Burgundy, as featured in editions 1, 2, 4, 6, 8, and 11.

Yes, we can send repast on your behalf to anywhere in Australia or Internationally. 

The subscription will commence with the current edition unless otherwise specified.  Click here to purchase